FAQs

13706 "C" Street, Omaha, NE 68144 in the industrial circle

• Click on the register now button to request your reservation for daycare or give us a call at (402) 933-4007.
• New guests must arrive for daycare prior to 8:30 am for the morning session or 2:00 pm for the after noon session. On the first day of daycare we will conduct an acclimation before daycare starts. This will tell us if they will be a good fit for daycare and which group they will thrive in. 

To provide you with flexibility of your schedule, you may pick-up/drop-off your pet anytime between our lobby hours

*For Daycare and Boarding the lobby is closed every Wednesday 12pm - 2pm. Grooming Clients are still able to drop off and pick up on main grooming side. 

Daycare:  

Thursday - Tuesday 7:00 am - 7:00 pm.  

Wednesday

Drop off: 7:00 am – 12:00 pm or 2:00 pm – 7:00 pm 

Saturday & Sunday

Drop Off/Pick up: 10:00 am – 12:00 pm or 5:00 pm – 7:00 pm

• Easter Sunday - CLOSED TO PUBLIC
• Memorial Day - CLOSED TO PUBLIC
• Independence Day - CLOSED TO PUBLIC
• Labor Day - CLOSED TO PUBLIC
• Thanksgiving - CLOSED TO PUBLIC
• Christmas Eve - CLOSED TO PUBLIC
• Christmas Day - CLOSED TO PUBLIC
• New Year’s Eve - Boarding only 10:00am – 12:00pm  
• New Years Day - CLOSED TO PUBLIC

Yes. Reservations are required to ensure availability for your dog. You can make a reservation by calling our front desk at (402)933-4007 or Click Here to make a reservation online. If you are a New Client, you can create a customer account online. Then call to make your first reservation!

At Bark Avenue Omaha we believe in letting dogs be dogs. We let them communicate with each other and teach each other boundaries. Our staff is trained to be proactive. They are trained to read dog body language so they know when to intervene to prevent fights and scuffles. We take the time to learn the personalities of each dog that visits our facility. What they like, don’t like, what really makes them tick. They are not just a number to us. They are family. We are founded by animal owners and lovers who will show the same unconditional love and attention to your pets as we do our own.

No. The facility is manned between the hours of 6:00 am - approximately 8:00 pm. We have a state of the art Security system as well as 24 hour sound and video surveillance to ensure comfort and safety. 

• Bordetella
• Distemper/Parvo
• Rabies

All of our guests must have a flea and tick preventive.

Yes! We can administer topical and oral medications as directed at No Additional Charge if needed. 

We have an agreement with a local veterinarian and have a set of procedures in place to ensure they get the medical attention your dog(s) needs while keeping all other guests protected. If your pet becomes ill and it is not an emergency we will contact you immediately as well as try to get them scheduled with either your veterinarian or yours and take whatever steps the Vet recommends. If we are unable to get them into a regular veterinarian or If we believe the situation is urgent and it is after hours, our CPR certified and trained staff will transport your pet to the closest emergency Veterinarian. We assure you that their health and safety is or priority!

It’s recommended to bring their own food that he/she is accustomed to. This will help eliminate any upset tummies while they are with us.  Let the front desk know of any special dietary needs or allergies when you make the reservation. 

Not able to bring your pets own food? No worries. We always have both dry and wet food on hand at $1.00 per cup.

  We do require that clients bring their own food. You can bring your dogs favorite toys or blanket but please no over sized dog beds. We provide bowls for feeding and drinking unless your dog requires a speciality bowl. We also provide a raised dog cot in each room.

We can wash belongings brought from home for an extra charge. Belongings that need a wash will be put in a sepertate bag. Pets will be provided with fresh bedding.

Yes. Please no recoil or retractable leashes.